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How does Rixe measure a brand's visibility in AI answers?

Rixe runs a defined set of category prompts through each engine's live interface once a day and parses the answer that comes back. For every run it records whether the brand was named, its rank among the brands mentioned, the sentiment of the sentence around the name, and every source the answer cited. No score is published from a single run: below five runs a prompt is marked insufficient sample, and every score ships with a Wilson confidence interval.

A single run proves very little, which is the part most measurement approaches skip. Generative models are probabilistic: ask the same question twice and the set of brands can change, the order almost certainly will. Publishing a score from one answer produces a number that moves for reasons that have nothing to do with your brand.

Rixe treats each prompt as a sample rather than a reading. Below five runs a prompt is marked insufficient sample and shows no score at all, and every score that does publish carries a Wilson confidence interval, so a 41% built from twelve observations is visibly less certain than a 41% built from ninety. When an engine is unavailable the data is flagged as missing rather than quietly counted as a zero — a broken adapter must never look like a drop in visibility.

The raw answer is stored verbatim alongside the parsed metrics. That is what makes a result auditable: when a number moves, you can open the answers behind it and read the sentences that changed, rather than trusting a chart.

The prompt set is the instrument

Everything downstream depends on the questions, so they are chosen before anything is measured and then left alone. They are written the way a buyer would type them — a sentence with a budget, a team size or a constraint in it — rather than as keywords, because that is what the engine is given in real use.

A set that is heavy on awareness questions and thin on comparison questions will flatter you, because broad questions produce long lists. Staging the set by where a buyer is — learning, comparing, deciding — is what keeps a healthy-looking score from sitting next to a pipeline that disagrees with it.

Repetition, and why one run proves nothing

Generative models are probabilistic. Ask the same question twice within an hour and the brands, the order and sometimes the facts can differ, which makes a single screenshot the least reliable artefact in this field. The answer is boring and it is the whole method: run the same prompt repeatedly, on a schedule, and report the rate.

Repetition is also what makes a confidence interval possible, and the interval is what stops a team acting on noise. Below a floor of runs per engine no score is published at all; the screen says the sample is too small instead of drawing a line that would be read as a trend.

What is recorded from every answer

Each answer is kept whole, then read for five things: whether your brand was named, where in the order it appeared, what was said about it, which pages the engine cited, and which competitors stood in the same sentence. Keeping the raw answer is the part that makes the rest auditable months later.

Tone is classified automatically, which means it is sometimes wrong, and a measurement platform should say so where you can see it rather than in a footnote. Anything that looks misread can be flagged, and the flag carries the evidence with it so the correction is about a specific answer on a specific date.

The screen

What you are looking at

FFlowCRM — United S…
Analytics
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MMaya Chenmaya.chen@flowcrm.io
H
CompetitorsHubSpot

This rival's AI scores, the sites that feed it, the questions it wins and its latest moves, on one page.

Last 30 daysLast 90 days← Competitors
Visibility58%you: 40%Confidence interval 57%–60% · 5,985 runs
Avg. rank#1.5you: #1.8
Share of voice26%you: 18%of 6 brands
Sentiment59you: 79
Score trendMention rate day by day: HubSpot and you. The shading is that day's confidence range.
0%25%50%75%100%Aug 11Aug 19Aug 26Sep 3Sep 1064%
HubSpot 64%▲ 10FlowCRM 44%
Topic strengths 5Its mention rate in every topic, next to yours. Its strongest topic first.
TopicHubSpotYouPrompt
Comparisons67%33%10
Integrations66%61%5
CRM software60%42%31
Enterprise CRM53%9%7
Plans and add-ons11%94%5
Sources that lift HubSpot 15Domains cited in answers that mention this rival over the last 30 days. The ones that never cite us are outreach candidates.
SourceAnswersAlso cites us
g2.com1,770Yes
reddit.com1,299Yes
flowcrm.io999Yes
capterra.com900Yes
techradar.com757Yes
softwareadvice.com404Yes
trustradius.com404Yes
crm.org395Yes
pcmag.com395Yes
zapier.com395Yes
Per page 10 ⌄1–10 / 15 ‹ ›
  1. Prompt-based engine mention ratesPass rate per engine for every tracked question. Weakest first — that is where the work is.
  2. MeasurementsNo measurements yet — the sample appears here when the first answers land.
  3. sample too smallNot enough measurements to draw the chart.
  4. Mentioned brands:Where you rank when you are mentioned
  5. Sources (An engine using a page and telling the reader where it came from are different things; only the second sends anyone there.

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Frequently asked

Around fifteen, which is a fortnight of daily runs. Before that you have readings; after it you have a rate.

Once per engine per run, and the repetition comes from the schedule rather than from asking the same engine twice in a minute.

Substantially, which is why the wording is yours and stays fixed. Changing a prompt restarts its history, and the panel marks the break rather than hiding it.

Extraction is automated; the definitions behind it are ours and published. When a classification is uncertain the panel marks it rather than guessing confidently.

Open it. Every figure expands into the stored answers with engine, market and timestamp, and the CSV export carries the same rows.