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What is AI visibility?

AI visibility is how often, in which position and with what tone a brand appears in the answers generated by assistants such as ChatGPT, Gemini, Perplexity and Google AI Overviews. It is not a search ranking: a brand is either named inside the answer text or it is absent from the decision entirely. Rixe measures all three dimensions daily and reports them as one visibility score per category.

The reason this behaves nothing like a search ranking is that there is no second page. A results page gives ten links and a user who scrolls; an AI answer gives one paragraph and three or four names. There is no position eleven to climb from. A brand is either inside that paragraph or it played no part in the decision at all.

The three dimensions move independently, which is why measuring only one is misleading. A brand can appear in 60% of answers and still lose, because it is named fifth and described as complicated to set up. Another appears in 25% and wins the ones it appears in, because it is named first and described as the fastest option. Presence gets you considered, rank decides whether you are remembered, and tone decides what the reader concludes.

What moves these numbers is rarely your own homepage. The model assembles its answer from the sources it trusts about you — review profiles, comparison articles, forum threads, documentation. Changing what those sources say is the work; measuring is only how you find out which of them matters.

Why it is a rate, not a rank

There is no second page in an answer. A results page offers ten links and a reader who scrolls; a generated answer offers three or four brands in a paragraph, and everything below that line does not exist. So the useful question is not where you rank but how often you are in the paragraph at all.

That single fact changes what a measurement has to look like. A rank is one number on one page at one moment; a rate is a share of many answers and therefore needs a sample, an interval and a date. A brand named in eleven answers out of forty is at twenty-eight per cent, plus or minus a margin you should be told about.

What actually moves it

Three things do most of the work, and only one of them is your website. The sources a model retrieves from — review platforms, comparison articles, forum threads — decide most of what it can say about you. The structure of your own pages decides whether a useful sentence can be lifted from them. And the consistency of your basic facts across the web decides whether the model is confident it is talking about one company.

None of the three moves overnight, and a programme that expects it to will misread its own data. A page rewritten today is re-read when the crawler next comes; a new listing on a source enters the retrieval pool later still. Four weeks is the earliest honest window to judge a change, which is why measurement and publishing belong on the same calendar.

Putting a number on it

A defensible reading needs four decisions written down: which questions count, which engines and markets are in scope, how many times each is run, and what counts as being named. Change any of them mid-quarter and the trend line becomes an artefact of your own settings rather than a fact about the category.

In practice the rhythm that survives contact with a real team is weekly, not daily. Engines are probabilistic and a two-point move on a Tuesday is usually noise; a four-week window with the same questions and the same engines is where a change becomes something you can attribute to work somebody did.

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Overview

When buyers ask AI about businesses like yours, you appear in 48 of 100 answers · #3/6 · 5,985 · 55 · 6

AI visibility

When buyers ask AI about businesses like yours, you appear in 48 of 100 answers.

Visibility →
020406080100InvisibleWeakModerateStrongLeading48/ 100
VisibilityPercentage of answers mentioning each brand
⤓ Download
0%20%40%60%80%Aug 11Aug 19Aug 26Sep 3Sep 1044%
FlowCRM 44%▲ 5HubSpot 64%Salesforce 40%Pipedrive 35%Zoho CRM 31%
Decision journeyYour mention rate by funnel stage
36%
Top of funnel · Awareness6 · Confidence interval 33%–40% · 648 runs
38%
Mid funnel · Consideration & evaluation43 · Confidence interval 36%–39% · 4,428 runs
63%
Bottom of funnel · Purchase9 · Confidence interval 59%–67% · 594 runs
Position distributionWhere you rank when you are mentioned
46%

In this share of the answers that mention you, you rank first.

#146% (1,043)
#236% (819)
#314% (326)
#4+4% (89)
Competitor ranking 6Brands with highest visibility
#BrandsVisibilityShare of voiceSentimentPosition
1HHubSpot58%26%59#1.5Profile →
2SSalesforce42%19%52#2Profile →
3FFlowCRMyou40%18%79#1.8Profile →
4PPipedrive35%16%87#2.3Profile →
5ZZoho CRM30%14%60#2.3Profile →
6mmonday CRM18%8%65#2.8Profile →
Visibility rankings by topicHow brands rank in AI answers for each buyer question
SoruFound us#1#2#3#4#5#6#7
CRM software · 31 soru · 28/31
FlowCRM pricing plans+2F
is FlowCRM legit+2F
FlowCRM reviews+2F
best CRM with AI lead scoring+2F
CRM with the best reporting and dashboards+2F
how to choose a CRM for a B2B SaaS company+2F
what does a CRM actually do+1F
do I need a CRM for my small business+2F
  1. AI visibilityPercentage of answers mentioning each brand
  2. Position distributionWhere you rank when you are mentioned
  3. Decision journeyYour mention rate by funnel stage
  4. MeasurementsNo measurements yet — the sample appears here when the first answers land.
  5. Questions you're missing fromLowest visibility — the work starts here

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Frequently asked

No. Awareness lives in people's heads; this lives in a machine's answer, and it can be high while awareness is low or the other way round.

More, not less. Unbranded questions are where an assistant picks somebody, and a brand without name recognition depends entirely on being picked.

Yes, for now. Direct and branded traffic carries on while the answer layer takes the unbranded questions, which is why the drop tends to arrive later and all at once.

Nobody owns it, and three vendors define it differently. The definition that matters is the one written next to your number, which is why ours is on the glossary page.

Ask five buyer questions in one engine and read the answers. That takes ten minutes and usually finds something you did not know.

The measurement might get a new name; the behaviour it measures is people asking a machine before they buy. That part is not going back.